24/7 CRMOne Coordinator, Every Step
- One named coordinator handles your visa letter, Airport Pickup, Hotel, schedule and aftercare.
You meet them on a video call before you book a flight.
One Coordinator, Every Step
One Named Person, From First Message to Flight Home
Within 24 to 48 hours of your Treatment Plan approval, you get a named International Patient Relationship Manager. You meet them on a video call before you commit. Reach them on WhatsApp, phone or video in German hours, for life. The service is free with every treatment.
“Every German patient is treated as a VIP from first contact. Your coordinator is hand-selected, trained on German patient needs, and empowered to put your comfort and clinical outcome first.”
Dr. Priyank Sethi, Founder and CEO, BDS, MDS, PhD
Six Things Your Coordinator Handles
Visa, travel, schedule, handover and aftercare, all through one named person at no cost to you.
Your Plan Before You Book
Your Letter of Invitation within 24 hours and your day-by-day schedule within 48 hours of plan approval, both confirmed before you book a flight.
Airport Pickup and Hotel
A named driver at Delhi airport, a partner Hotel 5 to 15 minutes from the Clinic, and the same driver to every appointment.
One Written Schedule
Your trip is 3 to 4 days: scan, surgery, and fixed zirconia teeth within 72 hours. There is nothing to come back for.
Handover to Your German Dentist
Radiographs in DICOM, Implant serial numbers and your warranty document reach your German Dentist within 7 days of your departure, with direct clinician-to-clinician contact.
Answers at Any Hour
Urgent concerns get a same-day response, priority concerns within 24 to 48 hours, and routine questions within 72 hours.
Lifetime Aftercare
Your coordinator handles check-ins and Lifetime Warranty claims for life, at no cost to you.
Your Coordinator, Step by Step
- 1
Who handles my visa and medical documentation?
Your coordinator sends your Letter of Invitation within 24 hours of your Treatment Plan approval.
Learn more - 2
Who arranges my Hotel and Airport Transfers?
A named driver meets you at Delhi airport, and your Hotel is 5 to 15 minutes from the Clinic.
Learn more - 3
How is my treatment schedule planned before I travel?
Your coordinator sends a day-by-day schedule within 48 hours of your Treatment Plan approval.
Learn more - 4
Who is my single point of contact throughout treatment?
Your International Patient Relationship Manager is one named person, from first enquiry to lifetime follow-up.
Learn more - 5
How does the handover to my German Dentist work?
Your German Dentist receives a full clinical handover package within 7 days of your departure.
Learn more - 6
What does the lifetime warranty actually cover?
Your Lifetime Warranty covers your Implants, components and Crowns.
Learn more - 7
What happens if I have an emergency after treatment?
Urgent concerns get a same-day response, priority concerns within 24 to 48 hours, routine questions within 72 hours.
Learn more
Built Around Full-Arch Treatment
All-on-4, All-on-6 and Full Mouth Rehabilitation need one trip and a clear plan. Your coordinator puts your scan, surgery, fixed teeth and healing checks into one written timeline, then sends the clinical record to your German Dentist.
Book Free Video Consult24/7/365
urgent concerns answered at any hour
48h
to your named coordinator after plan approval
7 days
to a full handover for your German Dentist
$0
extra cost: the service is included
Your Coordinator Works Inside the Clinic That Treats You
Stunning Dentistry, New Delhi: India's largest dental hospital.
Forbes India
Best Dental Clinic in India, 4 years in a row (2021 to 2024)
25+
Super-Specialists under one roof
Lifetime Warranty
on Implants, components and Crowns
AAID · AACD · AAO
doctor accreditations, plus BACD and ISO 9001:2015
Frequently Asked Questions
Is the 24/7 CRM programme really free?
Yes. Your coordinator, Airport Pickup, daily Clinic transport, the handover package, emergency triage and Lifetime Warranty claims are included in every treatment at no extra cost. Flights and your Hotel are not: you pay the Hotel directly, and your coordinator gives you partner Hotel rates before you book.
How quickly will I be assigned a coordinator?
Your International Patient Relationship Manager is assigned within 24 to 48 hours of your Treatment Plan approval. You meet them on a video call before you commit to travel or payment, so you know who handles your case. Their direct WhatsApp, phone and email details come with the assignment.
What happens if I have an emergency after returning to Germany?
Message your coordinator on WhatsApp, phone or video call. They triage your concern in three tiers: urgent gets a same-day response, priority within 24 to 48 hours, routine within 72 hours. They escalate to your surgical team, arrange a video review, and coordinate with your German Dentist if you need treatment. Triage is free for life.
Can my family or partner contact my coordinator?
Yes. With your permission, your family members can be added to communications and briefed on your treatment progress. Many of our German Patients bring a partner or family member for support, and we accommodate multi-person updates.
Will my coordinator understand German health funding and insurance?
Yes. You pay for treatment from your own funds, and the Medical Expense Tax Credit is the federal relief to check for eligible medical expenses. Your coordinator sends a written EUR Quote listing every clinical item before you travel. Stunning Dentistry offers no payment plans, and no German lender pays a Clinic in New Delhi.
